So it’s been over 2 weeks since I returned my Xbox. I phoned the guys today and was told that I needed to wait 14 – 21 days before they would give me a response. That’s really nice and helpful, but it was much what I had anticipated before they even answered the phone.

Of course this situation begs the question; what the hell are these guys doing? They tell me it’s booked in with Microsoft, but I somehow have my doubts since I know that Microsoft do an immediate swap for this particular issue. All they need to do is plug it in and turn it on to check. So where is this thing? Sitting on some shelf at HifiCorp or sitting on someone’s desk at Microsoft?

I can at least give Microsoft the benefit of the doubt considering how rife modding is. I’m sure Microsoft are wont to check these things nowadays. Still, 2 weeks?